The agreement governing your use of the GoldChain marketplace platform and all associated services.
These terms and conditions (the Terms) together with the GoldChain Registration Form which incorporates these Terms (the Registration Form) completed by the entity specified on the Registration Form (Participant, you, your) form the agreement (the Agreement) between the Participant and GoldChain (as defined below). In the event that there is any conflict between the provisions of the Registration Form and the Terms, the provisions of the Registration Form shall take precedence.
These Terms apply to Participants' use of the GoldChain marketplace platform, accessible at app.goldchain.pro (the GoldChain Marketplace or GoldChain Platform). Unless any other specific terms and conditions are made available by us, these Terms also apply to any/all services, products, and tools made available by GoldChain either through the GoldChain Marketplace or through a link or portal provided by us (such services, products, and tools, together with the GoldChain Platform, are referred to in these Terms as the Services).
The Services to which these Terms apply include:
The Services are provided by HIGH TABLE LLC (a company incorporated under the laws of the State of Florida under document number L21000107197 with principal place of business at 936 SW 1st Avenue, Suite 414, Miami, FL 33130) operating the GoldChain Platform (GoldChain, we, us, our).
Please read these Terms carefully as they set out the basis on which you may access and/or use the Services and all associated features, content, materials, data, and information made available to you by us (GoldChain Content). Please also see our Privacy Policy which sets out details of how we will process personal information.
We may revise these Terms at any time by posting a revised version on the GoldChain Platform or relevant login page for the Services, or by otherwise notifying you by email to the email address associated with your account. Any changes made to these Terms will be effective from the date stated at the end of these Terms; please therefore ensure you read these Terms each time you access the GoldChain Platform and/or the applicable Services. It is your responsibility to check the Terms for any modifications. If you do not accept any new Terms we make available, then you should not use the applicable Services and must notify us immediately.
By completing the Registration Form and requesting platform access, you are confirming to us that you have read these Terms and that you:
Where you notify us, as part of the registration process, that you are a representative of a particular business or company (for instance, by using your company email address or providing company registration documents), you warrant that you have the authority to bind the legal entity of such business and/or company to these Terms and that such business and/or company will comply with these Terms.
To access the GoldChain Marketplace, you must complete our KYC (Know Your Customer) verification process and provide all required documentation including but not limited to government-issued identification, business registration documents, proof of address, trading, export, import, or other relevant licenses as applicable to your account type, bank account verification, and any additional documents required for compliance with applicable laws and regulations.
To the extent that we have applicable pre-existing rights to use information already provided to an entity in our group by you, this may be used to satisfy KYC requirements. However, we reserve the right to request additional information to comply with applicable laws and regulations. You shall notify us immediately if any of the information previously provided is now out of date and/or has otherwise changed.
GoldChain offers four types of marketplace participant accounts:
Registration is free for all account types. Account activation requires completion of KYC verification and approval by GoldChain.
All marketplace transactions are subject to a 2% marketplace fee, split as follows:
Transaction fees are automatically calculated and applied at the time of transaction completion. There are no additional payment processing or escrow fees. All payments settle in USDC on the Polygon network. All fees are quoted in U.S. Dollars (USD).
Participants with appropriate permissions may list gold for sale on the GoldChain Marketplace. All listings must include accurate weight, purity, and specifications, high-quality photographs, origin and mine location information, assay reports and certifications (where applicable), export licenses and documentation (for exporters), and an asking price or "Make Offer" designation.
You represent and warrant that all information provided in listings is accurate, complete, and not misleading. You are responsible for ensuring all gold listed complies with applicable laws and regulations including but not limited to export controls, sanctions, and conflict minerals regulations.
Participants may browse listings and submit purchase offers through the marketplace. By submitting an offer, you agree to complete the transaction if your offer is accepted, deposit funds into escrow as required, confirm receipt of gold upon delivery, and provide accurate information regarding your purchase intent and capabilities.
All marketplace transactions must use GoldChain's integrated USDC escrow system, secured by multi-signature smart contracts on the Polygon blockchain. When a transaction is agreed upon:
You agree to comply with all escrow provider terms and conditions. GoldChain is not responsible for escrow provider performance or any losses resulting from escrow provider actions or inactions.
Sellers are responsible for packaging gold securely and appropriately for transport, arranging insured shipping through approved carriers, providing tracking information to buyers, ensuring all customs and export/import documentation is complete and accurate, and bearing the cost of shipping unless otherwise agreed with buyer.
Buyers are responsible for providing accurate delivery address, being available to receive shipments or arranging secure delivery location, inspecting gold upon receipt, and confirming delivery through the platform within a reasonable timeframe.
GoldChain provides shipping cost estimation and tracking integration through EasyPost but is not responsible for carrier performance, delays, damage, or loss during transit. All parties should obtain appropriate insurance for high-value shipments.
All completed transactions are automatically recorded on the Polygon blockchain, creating a permanent, immutable record of transaction date and parties (business names only, not personal information), gold specifications (weight, purity, origin), supporting documentation hashes, and chain of custody information. By using the Services, you consent to your transaction information being recorded on the blockchain and acknowledge that blockchain records cannot be deleted or modified.
You may not list counterfeit, stolen, or illegally obtained gold; misrepresent the origin, purity, weight, or characteristics of gold; engage in wash trading or other forms of market manipulation; circumvent the platform to avoid transaction fees; use the platform for money laundering or other illegal activities; collude with other participants to manipulate prices; use bots or automated systems to gain unfair advantage; create multiple accounts to evade restrictions or fees; share your account credentials with others; or violate any applicable sanctions, export controls, or trade restrictions. Violation of these prohibitions may result in immediate account suspension or termination and potential legal action.
You represent and warrant that you hold all necessary licenses, permits, and authorizations required to conduct your gold trading activities in your jurisdiction, including but not limited to mining licenses or permits (for Producers), export licenses (for Exporters), import licenses (for Importers), precious metals dealer licenses (for all account types as applicable), and business registration and tax registration. You agree to maintain all required licenses in good standing and to notify GoldChain immediately if any license is suspended, revoked, or expires.
GoldChain is committed to preventing money laundering and terrorist financing. All Participants must complete KYC verification before accessing the marketplace, provide accurate and truthful information about beneficial ownership, report suspicious transactions or activities to GoldChain, comply with all applicable anti-money laundering (AML) and counter-terrorist financing (CFT) laws and regulations, screen customers and counterparties against sanctions lists, and maintain records of transactions as required by law. GoldChain reserves the right to refuse, suspend, or terminate service to any participant that fails to meet AML/CFT standards or raises compliance concerns.
You represent and warrant that you are not located in, organized under the laws of, or resident in a country or territory subject to comprehensive sanctions (including but not limited to Cuba, Iran, North Korea, Syria, or the Crimea region of Ukraine); not owned or controlled by, or acting on behalf of, any person or entity on the U.S. OFAC SDN list, UN sanctions lists, EU sanctions lists, or other applicable sanctions lists; and not engaging in transactions involving parties subject to sanctions. You agree to immediately notify GoldChain if your sanctions status changes.
All gold traded on the GoldChain Marketplace must comply with applicable conflict minerals regulations including U.S. Dodd-Frank Act Section 1502, EU Conflict Minerals Regulation (2017/821), and OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. Participants must conduct appropriate due diligence to ensure gold is not sourced from conflict-affected regions or used to finance armed groups.
All Participants must comply with The Clean Gold Initiative, which requires ethical sourcing free from child labor, forced labor, and human rights abuses; environmental responsibility in mining and processing; transparency in supply chain and financial channels; and compliance with international standards for responsible gold trade. By accepting these Terms, you agree to uphold the principles set forth in The Clean Gold Initiative.
In the event of a dispute between marketplace participants regarding a transaction, either party may open a dispute at no cost through the platform. For full details of the dispute process, evidence requirements, and possible outcomes, see our Dispute Policy.
GoldChain will review disputes based on listing information and representations, communications between parties, shipping and delivery records, assay reports or authentication documentation, photographic or video evidence, and expert opinions (if applicable). GoldChain's dispute resolution team will make a determination within 10 business days of receiving all necessary documentation from both parties.
Possible dispute outcomes include full refund to buyer, full release of escrowed funds to seller, or partial settlement with funds distributed between buyer and seller based on the specifics of the case. GoldChain's dispute determination is final and binding unless both parties agree to pursue alternative dispute resolution or legal action.
Any dispute not resolved through GoldChain's dispute resolution process shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Miami, Florida, and shall be conducted in English. Each party shall bear its own costs of arbitration. The arbitrator's decision shall be final and binding.
GoldChain reserves the right to suspend or restrict your account at any time, with or without notice, if you violate these Terms or any applicable laws or regulations; you fail to complete KYC verification or provide requested documentation; your account shows suspicious activity or potential fraud; you receive multiple complaints from other marketplace participants; your licenses expire or are revoked; we are required to do so by law or legal process; or we suspect money laundering, terrorist financing, or other illegal activity.
GoldChain may permanently terminate your account if you commit serious violations of these Terms; you engage in fraud, theft, or other criminal activity; you repeatedly violate marketplace policies despite warnings; your account has been suspended multiple times; or you provide false information during registration or KYC.
You may request account termination at any time by contacting us at support@goldchain.pro. You remain responsible for any pending transactions or obligations at the time of termination.
Upon termination, you will immediately lose access to the marketplace, all pending listings will be removed, you must complete or cancel all pending transactions, transaction history will be retained for legal and compliance purposes, and blockchain records of past transactions remain permanent and immutable.
The GoldChain Platform and all associated functionality, features, content, materials, data, and information (GoldChain Content) belongs to GoldChain and/or its licensors and is protected by intellectual property laws including copyright and trademark rights. GoldChain® (U.S. Trademark Reg. No. 7,533,507), Clean Gold™, and associated logos are trademarks of HIGH TABLE LLC. You are not permitted to use these trademarks without our prior written approval.
Subject to your compliance with these Terms, GoldChain grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your business purposes in accordance with these Terms.
You retain ownership of any content, data, or information you provide to GoldChain (Participant Content), including listing information, photographs, and documentation. By providing Participant Content, you grant GoldChain a worldwide, non-exclusive, royalty-free license to use, display, and distribute such content as necessary to operate the Services and promote the GoldChain Marketplace.
To the maximum extent permitted by law, GoldChain shall not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunities; losses resulting from third-party actions including escrow providers, carriers, or other marketplace participants; losses resulting from unauthorized access to your account; or delays, errors, or interruptions in service. GoldChain's total liability to you for any claims arising from these Terms or the Services shall not exceed the total fees paid by you to GoldChain in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless GoldChain, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms; your violation of any applicable laws or regulations; your gold trading activities conducted through or outside the platform; infringement of any third-party rights; false or misleading information you provide; or disputes with other marketplace participants.
GoldChain processes personal data in accordance with our Privacy Policy. By using the Services, you consent to such processing and warrant that all data provided by you is accurate.
We will retain your account information and transaction history for as long as required by applicable laws and regulations, typically a minimum of seven (7) years for AML/CFT compliance purposes.
You acknowledge that information recorded on the Polygon blockchain is permanent and cannot be deleted. While we limit personal information recorded on the blockchain, business names and transaction details will remain publicly viewable through the GoldChain Passport provenance explorer at passport.goldchain.pro.
These Terms, together with the Registration Form, Privacy Policy, and The Clean Gold Initiative, constitute the entire agreement between you and GoldChain regarding the Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
GoldChain shall not be liable for any failure to perform due to circumstances beyond its reasonable control including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Services shall be resolved in the state or federal courts located in Miami-Dade County, Florida, and you consent to the exclusive jurisdiction of such courts.
If you would like to contact us for any reason in connection with the Services, including to make a complaint about the Services, please contact us at:
Mailing Address: HIGH TABLE LLC, 936 SW 1st Avenue, Suite 414, Miami, FL 33130, United States
The Services are intended to be accessed and/or used by persons who are at least 18 years old. If you are under 18 years old, please do not access and/or use the Services. By accessing and/or using the Services, you are confirming to us that you are at least 18 years old. Your ability to access and/or use the Services may be terminated without warning if we have any reason to believe that you are younger than 18 years old.
Updated: November 27, 2025
GoldChain is open to licensed gold producers, exporters, importers, refiners, and retailers worldwide. Submit your business application and our compliance team will review it within 3–5 business days.
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